Thank you for choosing Enhanced Brands as your trusted provider of dietary supplements. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website. By placing an order with us, you agree to comply with the following shipping policy:
Shipping Methods and Delivery Timeframes
1.1. Shipping Methods: We utilize reliable shipping carriers to deliver your orders (UPS, FedEx). The available shipping methods will be displayed during the checkout process. The options may include standard shipping, expedited shipping, or other services based on your location.
1.2. Delivery Timeframes: The estimated delivery timeframes will vary depending on the shipping method selected and your location. Please note that these are approximate delivery times and are not guaranteed. Factors beyond our control, such as weather conditions or carrier delays, may impact the actual delivery date.
2.1. Order Confirmation: Once your order is successfully placed and payment is received, you will receive an order confirmation email. This email will include your order details, including the shipping address provided during the checkout process. Please review the information carefully and contact us immediately if any changes are necessary.
2.2. Order Processing Time: We strive to process and ship orders as quickly as possible. Orders are typically processed within 2 business days from the date of purchase. Please note that order processing time may be subject to variations during peak seasons or holidays.
3.1. Shipping Costs: The shipping charges for your order will be calculated based on the total weight of the package, shipping method selected, and the destination address. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
4.1. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your shipment. You can use this information to monitor the progress of your package during transit.
4.2. Tracking Updates: Please allow some time for the tracking information to become available and for updates to appear in the carrier's tracking system. It may take up to 24 hours for tracking details to be updated after the initial shipping confirmation.
5.1. Geographic Limitations: We currently ship to addresses within the United States. If your shipping address is outside of these areas, we will determine if your country is available for our business.
5.2. Customs and Import Duties: For international shipments, please note that you may be responsible for paying customs duties, taxes, or other fees imposed by the destination country. These charges are beyond our control and are the responsibility of the recipient.
Shipping Errors or Damages
6.1. Order Accuracy: Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for any delays or delivery failures resulting from incorrect or incomplete address information.
6.2. Damaged or Missing Items: In the event that your order arrives with damaged items or if any items are missing, please contact our customer support team within 3 days of receiving the package. We will work with you to resolve the issue promptly.
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at firstname.lastname@example.org. Our dedicated customer support team is here to assist you.
Last updated: May 2023